40+ Years In The Business
As a nationwide reseller of telecommunication services Prescient Worldwide is able to offer a wide range of products and services from a variety of carriers. Our allegiance with major carriers combined with constant training gives Prescient Worldwide a competitive advantage in the marketplace. Prescient Worldwide has partnered with some of the most respected names in the communications industry and we will continue to expand our service offerings into the future.
Prescient Worldwide delivers a proprietary Voice Over the Network (VON) infrastructure unparalleled in the industry. We provide businesses and individuals with a growing suite of innovative voice and data products and services using Voice over Internet Protocol (VoIP). We also offer wholesale (carrier-to-carrier or carrier-to-headend) solutions.
Our ValuBill service provides major cost savings and cost control on telecom expenses and provides total visibility into your company's telecommunications at all levels and across all vendors. This service provides insight into all your communications information that no other company can provide which allows you to save, progress and protect your company.
We offer a clear and competitive certified agent program that allows our partners to provide high quality voice and data services to their customers. Prescient Worldwide's Certified Agent Network has the experience and knowledge to ensure you get the personal service and attention you need.
Prescient Worldwide provides complete back office support services covering everything from customer care, service order processing, database management, provisioning and billing. By all measures our growth has been substantial and we continue to make investments in human and technical resources to provide the highest quality of service to our customers.
Commitment to Service
- To provide the best possible quality service and highest level of customer care
- To treat each customer fairly, ethically and professionally
- To regard each customer's needs above our own
World-class customer service is more than a goal we strive for, it's part of our culture and something we pride ourselves on. We are committed to exceeding your expectations for high quality performance and service and realize that we must continue to earn your confidence every day.
Prescient Worldwide has an experienced team committed to your future. Our customer service division is comprised of trained professionals who provide expert advice and our live operator customer service center which is open 24 hours a day, 7 days a week, 52 weeks a year with courteous, personal service and NO automated attendants. At Prescient Worldwide we try to make each customer feel as though he or she is our only customer - we'll stay on the line with you until you are satisfied with the resolution.
Prescient Worldwide Leadership
Richard Minervino, Sr.
Chairman & CEO
Mr. Minervino is the classic type A entrepreneur, up every morning at 5 AM and on to his exercise machines. He prefers to work holidays and he is more than energetic. He is a very insightful strategist who knows what his customers want.
Starting out over five decades ago in the telecommunications industry, Mr. Minervino had his start at Southern New England Telephone at the top of a manhole @ .85 per hour. He quickly moved through the ranks and became the top salesman. With a burning desire to become an entrepreneur, he borrowed $3,500 from the Telephone Credit Union and founded the first communications consulting practice in the world. He was the first ever in the industry. He traveled all over the world as a Telecommunications Consultant, servicing clients on every continent with the exception of Antarctica. Mr. Minervino was then recruited by the world famous management consulting firm Booz Allen Hamilton to establish a communications consulting practice.
He was the first in other areas of business as well. He developed a microwave system across the Island of Puerto Rico circumventing the Puerto Rican Telephone Company before deregulation for Commonwealth Oil, Mitsubishi and Union Carbide. His client list reads like a who's who of American business: IBM, Dean Witter, Duracell, A.T. Cross, Perrier Group, Harvard, Yale, Dartmouth, Princeton and others.
He is an innovator, developer and owner of numerous copyrights and patents. He invented and developed call accounting and personally sold it to dozens of insurance companies starting with Phoenix Mutual, Aetna, Conn. Mutual and dozens of others. Also Wall Street firms, major ad agencies such as Ogilvy & Mather, Grey, J. Walter Thompson and others. Oil companies, Fortune 50, 100, 500 and 1000 firms including 86 IBM locations.
He served as a consultant to Leon Hess, Chairman of Amerada Hess, and designed the security facilities and communications facilities for all locations, including the refinery in St. Croix the Virgin Islands. He was also a Consultant to Harold Geneen, the Chairman of IT&T, for IT&T facilities in the Virgin Islands and Central America.
He developed billing and operating support systems for the wireless and long distance resale industries serving NexTel, Citizens Utilities, AT&T, Bell South and hundreds of others. He developed a university student billing system for Harvard University and 51 other colleges and universities.
Mr. Minervino is founder, owner, and CEO of all of the Minervino Companies. His companies have evolved over the years, offering a variety of services as detailed on this Web site. However, his philosophy has always remained the same,
"You can't go wrong doing the right thing."
E.V.P. Sales and Marketing
Michael Brady joined Prescient Worldwide in 1997 as the company's Chief Financial Officer. Prior to joining the company, Michael was Vice President and Regional Manager for several of New England's largest banks. During his 12-year tenure in banking, he garnered broad exposure to a diverse group of industries as well as to the financial and operational issues faced by a vast array of both private and public middle market companies.
Michael has been directly involved in the underwriting, analysis and funding of everything from start-up ventures and international firms to privately held companies seeking capital, mezzanine financing and/or IPO funding.
This experience coupled with his consultation and sales and marketing capabilities have allowed him to bring a unique perspective from the traditional roll as CFO to the E.V.P. of Sales and Marketing.
During his time at Prescient Worldwide, Michael has been the key driving force behind the development and implementation of the company's state of the art financial capabilities as well as the development of a strong rapport with the key financial representatives of Profitec's client base.
Michael holds a BS in Finance from Fairfield University, has been named as one of the "Forty Under 40" in Connecticut in recognition of his professional achievements and community service and holds numerous accreditation's in advanced Financial Reporting, Modeling and Analysis.
Prescient Worldwide has aligned itself with some of the biggest and most respected names in the communications industry including AT&T, Level 3, Global Crossing, Earthlink, Paetec, Comcast, Ernest, and XO Communications. By negotiating multiple carrier relationships we are able to provide quality service and highly competitive pricing.